To request a new UOD email account, fill out the DOIS Email Application form and submit it to the DOIS office.

C>>>>>>> CLICK TO ACCESS A NEW EMAIL APPLICATION FORM

You can set up your University email on your phone using the Gmail app or your device’s default email app. Simply select Google as the account type and enter your university email address and password. Here are the steps and a video instruction; 

To set up The University Email Account on your mobile device, you can: 

1. Open the Gmail app 

2. Open the app's menu, scroll down to Settings, and then tap Add Account 

3. Enter your university email address 

4. Accept Google's terms of service and privacy policy 

Video instruction for an Android mobile

Video instruction for an iPhone

Google Workspace is a suite of productivity tools including Gmail, Google Drive, Google Docs, Google Classroom, and more. You can access Google Workspace through workspace.google.com by signing in with your University of Duhok email address.

A video instruction
https://www.youtube.com/watch?v=bwlGev9kguw

Google Workspace offers a range of benefits, including:

• Collaboration: Work seamlessly with colleagues on documents, spreadsheets, and presentations.

• Security: Enjoy a secure and private workspace for your academic activities.

• Accessibility: Access your files and tools from anywhere, anytime, on any device.

• Integration: Easily integrate with other Google services and tools.

If you've forgotten your password, you can reset it by following the instructions provided on the Google login page. This works if you have activated 2-Stage Verification for your Google Workspace account.
If you have not done so, we advise emailing us from your recorded private email to: dois.emails@uod.ac
You may also access the DOIS EMAILS HELP DESK on Google Chat Space for any concern about the University official emails. 

Yes, you can access your UOD email from your Android or iOS smartphone. Follow the instructions provided on our website for setup.

To access your UOD email account, go to mail.google.com and sign in using your University of Duhok credentials (your full UOD email address and your personal password).

Every staff or student at UOD is eligible to apply to a university email account. Further instructions how you can do this is available here. 

Everyone at our UOD community has the right to access the Internet. Please follow the procedure presented here to check whether you are eligible to access. 

Contact the DOIS Help Desk for assistance. They can troubleshoot issues and provide solutions.

You'll receive an invitation email with a link to join the meeting. Click on the link and follow the instructions to join.

Yes, you can record Google Meet meetings. The recording will be saved to your Google Drive.

To share a file, right-click on the file and select "Share." You can then add people to the sharing list and set their permissions.

• Docs: A word processor for creating and editing documents.

• Sheets: A spreadsheet application for organizing and analysing data.

• Slides: A presentation software for creating and delivering presentations.

If you've accidentally deleted a document, check your Trash folder in Google Drive. Files remain in Trash for 30 days. If it’s been permanently deleted or you need further assistance, contact DOIS. 

The data normalisation process ensures consistency and accuracy in how personal information is stored and displayed across University systems. This helps streamline services such as academic portfolios, email addresses, and other digital resources. 

DOIS offers regular training sessions for Google Workspace tools. You can check the training schedule on our Training & Workshops page, or add the Google Chat Space with your university email.

>>> UOD DIGITAL SKILLS' SPACE

It is almost impossible to forget your email account, as it is created and Normalised to your official names based on your passport. However, Yes, you can contact the DOIS Email Help Desk for assistance. You’ll need to verify your identity with personal information such as your name, department, and student or faculty ID number, by taking your University ID and passport to DOIS main office at the Library Building.

To integrate Google Calendar with your mobile device, download the Google Calendar app from your app store and sign in with your university email account. Your calendar will sync automatically. 

If you suspect that your email has been compromised, change your password immediately. Contact DOIS email office by visiting them, or simply email to dois.emails@uod.ac for assistance in securing your account and further instructions. 

To upload materials, log in to Google Drive with your university account, create a folder for your course, and upload your files. You can share the folder link with students via Google Classroom or email. 

AN Instructional Video

https://www.youtube.com/watch?v=8ApGLGzTT4k

For classroom technology issues, submit a support request to dois.helpdesk@uod.ac, including details about the issue and the room location. A technician will be assigned to resolve the issue. 

To update your profile picture, go to your Google Account Settings, click on your profile image, and upload a new photo. Make sure the photo follows University guidelines (professional, passport-style, plain background). 

The University of Duhok Guidelines for adding Google Workspace Account Profile Picture, 

Add or change a user's profile photo

Visit our Training Resources page, where we provide user guides, video tutorials, and recorded workshops to help you navigate tools like Google Docs, Google Meet, and Google Classroom. 

You may simply search YouTube for any topic on Google Workspace to access many interactive videos

First, confirm that your browser is up-to-date and try clearing your cache. If you are logged into multiple accounts simultaneously, sign out of the non-university accounts to avoid conflicts, then log in exclusively with your @uod.ac account.

Here you can find a full instruction to log into your browser with your university account   https://www.youtube.com/watch?v=s4OcrxDW1CY

Yes, you can use any browser or device; however, ensure that you are logged in with your @uod.ac account. The same sign-in process applies across all platforms.

Here you can find a full instruction   https://www.youtube.com/watch?v=s4OcrxDW1CY

If you have followed these instructions and are still encountering difficulties, please contact our IT support team for further assistance.

Accessing the Google Drive files with your official University of Duhok email account ensures secure communication and data integrity within our academic community. We appreciate your cooperation in maintaining our digital security protocols.